Brother MFC-9330CDW User Manual

Page 25

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Troubleshooting

22

A

Service temporarily

unavailable.

Try again later.

There is a problem with the service
and it cannot be used now.

Wait and try again. Try accessing the
service from a computer to confirm
whether it is available or not.

Incorrect PIN code.

Enter PIN correctly.

The PIN registered to the machine is
incorrect. The PIN is the four-digit
number that was entered when
registering the account to the
machine.

Enter the correct PIN.

Incorrect or expired ID. Or

this temporary ID is

already used. Enter correctly

or reissue temporary ID.

Temporary ID is valid for

24 hours after it is issued.

The temporary ID that was entered is
incorrect.

Enter the correct temporary ID.

The temporary ID that was entered
has expired. A temporary ID is valid
for 24 hours.

Apply for Brother Web Connect
access again and receive a new
temporary ID, and then use the new
ID to register the account to the
machine (see How to apply for
Brother Web Connect access

on page 7 and
How to register and
delete accounts on the machine

on page 9).

Display name has already

been registered. Enter

another display name.

The name entered as the display
name has already been registered.

Enter a different display name.

Max Qty of accounts reached.

Try again after deleting

unnecessary accounts.

The maximum number of accounts
(10) have already been registered.

Try again after deleting unnecessary
accounts.

Account is invalid. Please

register account and

shortcut again after

deleting this shortcut.

The shortcut cannot be used because
the account was deleted after the
shortcut was registered.

Delete the shortcut, and then register
the account and shortcut again.

Error Message

Cause

Action

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