Brother MFC-J4710DW - Manual (Page 129)

Troubleshooting
115
B
Printer jam or paper jam
B
Take out the jammed paper depending on
where it is jammed in the machine.
Paper is jammed in the front of the
machine
B
If the Touchscreen shows
Paper Jam [Front], follow these steps:
a
Unplug the machine from the AC power
outlet.
b
Pull the paper tray (1) completely out of
the machine.
c
Pull out the jammed paper (1).
d
Lift the Jam Clear Flap, and remove the
jammed paper.
e
Make sure you look carefully inside the
machine above and below the Jam
Clear Flap for any pieces of paper.
f
Put the paper tray firmly back in the
machine.
1
1