Problem solution – Brother QL-570 User Manual

Page 45

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39

STEP

1

STEP

2

STEP

3

STEP

4

G

e

tt

ing st

art

e

d

Ref

e

rence

Label O

verview

In

tr

oduc

tion

F

or W

indow

s

®

Fo

r M

ac

int

os

h

®

In

st

al

ling t

he sof

tware

The icon of Add-in feature is not

displayed on Microsoft

®

Word.

• Is Microsoft

®

Word started up from Microsoft

®

Outlook

®

?

• Is Microsoft

®

Word chosen for the editor usually used for

Microsoft

®

Outlook

®

?

Due to limitation of the program, the Add-in feature of

Microsoft

®

Word is unable to use with above settings. Quit

Microsoft

®

Outlook

®

, and restart Microsoft

®

Word.

Cutter error

• If the cutter error occurs, keep the DK roll compartment cover

closed and press ON/OFF button. The cutter moves back to the

normal position and turns the machine OFF automatically. After

the machine is OFF, inspect the cutter unit and remove the

paper jam.

The printed barcode cannot be

read.

• Set the label vertical to the print head as shown below.

• Some types of scanner are not able to read the bar code. Try

using another scanner.

• We recommend printing the Bar code with Print Quality options

set to "Give priority to print quality".

Windows

®

XP:

To change the Print Quality options, open the printer properties

from [Control Panel]-[Printer and other hardware]-[Printer and

Faxes], right-clicking the printer whose settings are to be

changed, then selecting [Properties]. Then, in the [General] tab,

click [Printing Preferences...].

Windows Vista

®

:

To change the Print Quality options, open the printer properties

by going to [Control Panel]-[Hardware and Sound]-[Printers],

right-clicking the printer whose settings are to be changed, then

selecting [Properties]. Then, in the [General] tab, click [Printing

Preferences...].

Windows

®

7:

• To change the Print Quality options, open the printer properties

by going to

- [Devices and Printers], right-clicking the

printer whose settings are to be changed, and selecting [Printer

properties]. Then, in the [General] tab, click [Preferences...].

I want to reset the printer/delete

the data transferred from PC.

(QL-580N only)

• To reset the machine, press and hold the ON/OFF button to

switch the machine OFF. Then, hold down the ON/OFF button

for two seconds. Continue holding down the ON/OFF button,

and press the CUT button six times. The machine will then

reset. All the transferred data from PC will be deleted and

reset the machine to factory setting.

I want to cancel the current

printing job. (QL-580N only)

• Make sure that the printer is ON, and press ON/OFF button.

Problem

Solution

Print head

Recommended
print direction

Label exit slot

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