The callmaster v telephone console, The callmaster – Avaya Definity Callmaster V User Manual

Page 5

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1

The CALLMASTER V Telephone Console

The CALLMASTER

®

V telephone has been specially designed for use with the

Automatic Call Distribution (ACD) system and the many features of the
DEFINITY

®

Enterprise Communications Server (ECS) and the DEFINITY

®

Communications System Generic 1, Generic 2, and Generic 3. This
telephone is designed to be used with a headset in a 2-wire environment.

Note: Power for the CALLMASTER V telephone, including the headset,

comes from the DEFINITY switch through the 2-wire DCP line.

The CALLMASTER V also has a built-in Recorder Interface which allows you
to connect the telephone to a recording device so that you can record all voice
interactions. For more information about this interface, see “The
CALLMASTER V Recorder Interface” on page 3.

Note: The tape recorder used with the CALLMASTER V telephone must be

purchased by the user; it is not provided with the telephone.

Figure 1 below shows a front view of the CALLMASTER V telephone. The
features of the telephone are explained after the figure.

Note: For a rear view of the telephone, see Figure 4 on page 9.

FIGURE 1

The CALLMASTER V Telephone Console, Front View

7

PQRS

3

DEF

Speaker

Mute

Hold

Redial

Transfer

Test

Ring

2

ABC

1

4

GHI

*

5

6

8

9

MNO

JKL

TUV

WXYZ

O

#

Volume

Tel #

CALLMASTER V

13
14

12

Menu

Exit

Prev

Next

Conf

9

10

11

7

6

4
5

3

2

8

1

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