Canon imageCLASS MF5950dw - Manual (Page 15)

2-5
Troubleshooting
<Wireless LAN Settings> cannot be selected because it is grayed out in the Network Set-
tings menu.
Cause Connection method for the machine is set to <Wired LAN>.
Solution
Switch the connection method to <Wireless LAN>.
Proceed to “Step2 Switching the Connection Method to Wireless LAN,” on p.1-2.
The Remote UI is not displayed.
Cause 1
The machine’s IP address is not set correctly.
Solution
Cause 2
The wireless LAN routers or access point network key is not correctly specified to the machine.
Solution
Check the wireless LAN routers or access point network key.
( Proceed to “Checking SSID or Network Key,” on p.1-6.)
Specify the settings again.
Proceed to “Step4-B Setting the Access Point Manually and Connecting,” on p.1-6.
Cause 3 Selected the wrong SSID.
Solution
Check the wireless LAN or access point’s SSID.
( Proceed to “Checking SSID or Network Key,” on p.1-6.)
Specify the settings again.
Proceed to “Step4-B Setting the Access Point Manually and Connecting,” on p.1-6.
Enable the DHCP function for the wireless LAN router or access point, and
specify the setting again.
Proceed to “Step4-A Setting the Machine Using the WPS (Push Button Mode),” on p.1-4.
Proceed to “Step4-B Setting the Access Point Manually and Connecting,” on p.1-6.