Electrolux EI24RD65KS - Manual (Page 11)

11 Troubleshooting
Before You Call for Service
If the unit appears to be malfunctioning, read
through this manual first. If the problem persists,
check the
Troubleshooting Guide below. Locate
the problem in the guide and refer to the cause
and its remedy before calling for service. The
problem may be something very simple that can
be solved without a service call. Some remedies
listed in the
Troubleshooting Guide are very
complex. Consulting or contracting a qualified
service technician may be necessary.
If Service is Required
Contact the dealer where you purchased the unit
if service is required. State the model and serial
number and explain the problem. The model and
serial number plate is located on the ceiling of your
unit.
If you do not know the name of the selling dealer
or a local service company, you can check online
at
www.electroluxappliances.com, or call
1-877-435-3287.
WARNING
ELECTROCUTION HAZARD
NEVER attempt to repair or perform maintenance on the unit until the main electrical power has
been disconnected.
Problem Possible Cause Remedy
Unit not cold
enough • Control set too warm
• Airflow to front grille
blocked
• Door gasket not sealing
properly.
• Adjust temperature colder. See “ Adjusting the
Temperature” in the “Start-Up and Temperature Control”
section. Allow 24 hours for temperature to stabilize.
• Airflow must not be obstructed to front grille. See
“ Installation” Section.
• Adjust door gasket.
Unit too cold • Control set too cold • Adjust temperature warmer. See “ Adjusting the
Temperature” in the “Start-Up and Temperature Control”
section. Allow 24 hours for temperature to stabilize.
No interior light • Failed LED assembly • Contact a qualified Electrolux Service Technician.
Light will not go out
when door is closed • Door switch not making
contact
• Check for proper door alignment.