Troubleshooting – Electrolux EWF1698HEW User Manual

Page 20

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1.

Disconnect the mains plug from the
mains socket.

2.

Close the water tap.

3.

Remove the water inlet hose.

4.

Put the two ends of the inlet hose in a
container and let the water flow out of
the hose.

5.

Empty the drain pump. Refer to the
emergency drain procedure.

6.

When the drain pump is empty, install
the inlet hose again.

WARNING!
Make sure that the temperature is
more than 0 °C before you use
the appliance again.
The manufacturer is not responsi-
ble for damages caused by low
temperatures.

12. TROUBLESHOOTING

The start of the appliance does not occur
or it stops during operation.
First try to find a solution to the problem
(refer to the table). If not, contact the serv-
ice centre.

With some problems, the acoustic
signals operate and the display
shows an alarm code:
• Check the tap - The appliance does not

fill with water.

• Check drain filter - The appliance does

not drain the water.

• Check the door - The appliance door is

open or not closed correctly.

• Water safety alert - The anti-flood de-

vice is on. Disconnect the appliance.
Close the water tap. Contact the serv-
ice centre.

• Unstable mains supply - The mains

supply is unstable. Wait until the mains
supply is stable.

• Detergent overdosing - Reduce the de-

tergent quantity.

WARNING!
Deactivate the appliance before
you do the checks.

Problem

Possible solution

The programme does
not start.

Make sure that the mains plug is connected to the mains
socket.

Make sure that the appliance door is closed.

Make sure that there is not a damaged fuse in the fuse
box.

Make sure that the Start/Pause has been pressed.

If the delay start is set, cancel the setting or wait for the
end of countdown.

Deactivate the Child Lock function if it is on.

The appliance does
not fill with water.

Make sure that the water tap is open.

Make sure that the pressure of the water supply is not
too low. For this information, contact your local water
authority.

Make sure that the water tap is not clogged.

Make sure that the filter of the inlet hose and the filter of
the valve are not clogged. Refer to “Care and cleaning”.

Make sure that the inlet hose has no kinks or bends.

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