A.2 troubleshooting – Asus CT5430 User Manual

Page 35

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A-3

ASUS CT5430

Read the following Q&As for troubleshooting guide. If these do not give you

answers, you may contact us directly at the contact information provided in the

support DVD.

What can I do if my Desktop PC cannot be powered on?
Check if the power LED on the front panel lights up. It does not light up if no power

is supplied to the system.
• Find out if the power cord is plugged in.
• When you use an extension cord or a voltage regulator, ensure that you have

plugged it into the wall socket and switched it on.

What can I do if my Desktop PC cannot enter the operating system?
• Make sure that you use memory modules that the system supports and that

you install them properly on the sockets.

• Check if your peripheral devices are compatible with the

system. Some USB storage devices, for example, are with

different disk drive structure and enter sleep mode easily.

If the above steps do not solve the problem, contact your retailer or perform

system recovery using the supplied recovery DVD.

A.2

Troubleshooting

You will lose all your data during the system recovery. Make sure that you make

a backup of it before recovering the system.

Why is it that I cannot hear anything from my speakers/headphones?

Check the volume icon on the Windows® taskbar to see if it is set to mute

.

If so, double-click this icon to display the volume bar, and then click the mute icon
under the bar to cancel the muted mode

.

Why is it that a CD/DVD cannot be read from or written to?
• Make sure that you use a disc compatible with the optical drive.
• Check if you insert the disc properly or if there is any scratch on the disc.
• Find out if the disc is with write protection.

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