LG LGVS450PP - Manual (Page 14)

12
The Basics
When you can't recall your screen lock:
If you activated a Google Account on the phone, after 5 unsuccessful
attempts you'll be prompted to enter a phrase to verify that you're
attempting to unlock the phone. Then:
 If you forgot your unlock pattern, you can tap Forgot pattern? (at the
bottom of the screen). You can sign in to your Google Account or enter
your Backup PIN to regain access to your phone.
If a Google Account wasn't activated on the phone before setting the lock
(or you also forgot your Backup PIN), the only way to regain access to the
phone is to perform a Hard Reset which erases all of your user data.
CAUTION If you perform a Hard Reset, all user apps and user data will be deleted.
Performing a Hard Reset (Factory Reset)
If your phone does not restore to its original condition after an error or you
forgot your screen lock, perform a Hard Reset (Factory Reset) to initialize it.
WARNING If you perform a Hard Reset, all user apps, user data, and DRM licenses will be
deleted. Please remember to backup any important data before performing a Hard
Reset.
1. Turn the phone off.
2. Press and hold the Power/Lock key (on the right side of the phone)
and the Down Volume key (on the left side of the phone) at the
same time.
3. When the Factory data reset screen appears, release both of the keys.
4. Use the Volume keys to highlight Factory data reset, then press
the Power/Lock key to confirm.
5. Use the Volume keys to highlight Yes, then press the Power/
Lock key to confirm one more time.
6. Your phone will perform a factory reset.