Using smart diagnosis, Audible diagnosis, Smart diagnosis™ using your smart phone – LG DLHX4072V User Manual
Page 44: Smart diagnosis™ through the call center
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USING SMARTDIAGNOSIS
TM
USING SMART DIAGNOSIS
TM
Audible Diagnosis
Should you experience any problems with your dryer, it has the capability of transmitting data to your Smart Phone using the LG Smart
Laundry Application or via your telephone to the LG call center.
Smart Diagnosis™ cannot be activated unless your dryer is turned on by pressing the Power button. If your dryer is unable to turn on, then
troubleshooting must be done without using Smart Diagnosis™.
NOTE
Do not touch any other buttons or icons on the display screen.
NOTE
Smart Diagnosis is a troubleshooting feature designed to assist,
not replace, the traditional method of troubleshooting through
service calls. The effectiveness of this feature depends upon
various factors, including, but not limited to, the reception of the
cellular phone being used for transmission, any external noise
that may be present during the transmission, and the acoustics
of the room where the machine is located.
Accordingly, LG does not guarantee that Smart Diagnosis would
accurately troubleshoot any given issue.
Smart Diagnosis™ Using Your Smart
Phone
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phone.
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Press the right arrow button to advance to the next screen.
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mouth piece of the smart phone near the Smart Diagnosis™ logo
on the dryer.
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button for three seconds.
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time.
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the Next button on the phone.
Smart Diagnosis™ Through the Call
Center
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mouthpiece of your phone over the Smart Diagnosis™ logo on
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time.
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resume your conversation with the call center agent, who will
then be able to assist you in using the information transmitted
for analysis.