Troubleshooting, Before calling for service – LG LRE30955ST User Manual

Page 39

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TROUBLESHOOTING

Possible cause / Solution

• Poor installation. Place oven rack in center of oven. Place a level on the oven rack.

Adjust leveling legs at base of range until the oven rack is level.

• Be sure floor is level and is strong and stable enough to adequately support range.

• If floor is sagging or sloping, contact a carpenter to correct the situation.

• Kitchen cabinet alignment may make range appear unlevel. Be sure cabinets are square

and have sufficient room for range clearance.

• Cabinets not square or are built in too tightly. Contact builder or installer to make appliance

accessible.

• Carpet interferes with range. Provide sufficient space so range can be lifted over carpet.

• Electronic control has detected the fault condition. Touch CLEAR/OFFto clear the display and stop beeping.

Reprogram oven. If fault recurs, record fault number. Touch CLEAR/OFFand contact a Service agent.

• Improper cookware being used.

- Use pans which are flat and match the diameter of the surface unit selected.

• In some areas, the power (voltage) may be low.

- Cover pan with a lid until desired heat is obtained.

• A fuse in your home may be blown or the circuit breaker tripped.

- Replace the fuse or reset the circuit breaker.

• Cooktop controls improperly set.

- Check to see the correct control is set for the surface unit you are using.

• This is normal. The unit is still on and hot.

• Food spillovers not cleaned before next use.

- See Cleaning the glass cooktop section.

• Hot surface on a model with a light-colored cooktop.

- This is normal. The surface may appear discolored when it is hot. This is temporary and

will disappear as the glass cools.

• This is normal.

- The element will cycle on and off to maintain the heat setting.

BEFORE CALLING FOR SERVICE

Before you call for service, review this list. It may save you time and expense. The list includes common occurrences that are not
the result of defective workmanship or materials in this appliance.

CODE

F-1

F-2

F-3

F-6

F-10

F-11

Operation

Oven Thermistor remains open for over 1 min, after cook starts

Oven Thermistor is short for over 1 min after cook starts

When touch sensor key has some error for >= 60 seconds.

Oven temperature is over 650°F continuously during 2 minutes
on cooking.

In case of Door Lock Failure

If current oven temperature does not exceed 150°F and less
equal than start temperature over 5 minutes on preheating,
where door is closed.

Problem

Range is not level.

Cannot move appliance
easily.

Appliance must be
accessible for service.

Oven control beeps and
displays any F code error.

Surface units will not
maintain a rolling boil or
cooking is not fast
enough

Surface units do not work
properly

Surface unit stops
glowing when changed
to a lower setting

Areas of discoloration on
the cooktop

Frequent cycling on and
off of surface units

Description

Opened Sensor

Shorted Sensor

T/S Key Error

Oven hot

Door Lock Fail

No heating

Times/sampling

During cook

During cook

During cook

Motor Operation

During cook

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