Specifications, Smart diagnosis™ system – LG WT1001CW User Manual

Page 27

Advertising
background image

27

ENGLISH

SPECIFICATIONS

Should you experience any problems with your
washing machine, it has the capability of transmit-
ting data via your telephone to the Smart Diagno-
sis Team. This gives you the capability of speaking
directly to our specially trained technicians. The
technician records the data transmitted from your
machine and uses it to analyze the issue, providing a
fast and effective diagnosis.

If you experience problems with your washer, call

1-800-243-0000 (1-888-542-2623 in Canada). Only use
the Smart Diagnosis System feature when instructed to
do so by the Smart Diagnosis Team. The transmission
sounds that you will hear are normal and sound similar
to a melody.

Smart Diagnosis cannot be activated unless your
washing machine is turned on by pressing the POW-
ER button. If your washing machine is unable to turn
on, then troubleshooting must be done without us-
ing Smart Diagnosis.

USING THE SMART DIAGNOSIS™ SYSTEM

Follow the technician’s instructions and perform the following steps when requested.

HOLD the mouthpiece of your phone over the power button, when instructed to do so by the call center, no more than
one inch from (but not touching) the machine.
NOTE: Do not press any other buttons or turn the cycle selector knob.

PUSH and hold the

WASH TEMP. button while continuing to hold your phone to the POWER button.

LISTEN for three beeps. After you hear the three beeps, release the WASH TEMP. button. Keep the phone in place
until the tone transmission has finished. This takes about 6 seconds, and the display will count down the time. Once
the countdown is over and the tones have stopped, resume your conversation with the technician, who will then be
able to assist you in using the information transmitted for analysis.

SPECIFICATIONS

Model WT1001CW
Description

Top-Loading Washer

Electrical requirements

120 VAC @ 60 Hz.

Max. water pressure

14.5~116 PSI (100~800 kPa)

Dimensions

24 7/8”(W) X 26 3/8”(D) X 40 1/8”(H), 54 3/4” (H with lid open)
63.2cm (W) X 67cm (D) X 102cm (H), 139 (H with lid open)

Net weight

110 lbs. (50kg)

Max. spin speed

1,000 RPM

SMART DIAGNOSIS™ SYSTEM

“SmartDiagnosis is a troubleshooting feature designed to assist, not replace, the traditional method of trou-

bleshooting through service calls. The effectiveness of this feature depends upon various factors, includ-

ing, but not limited to, the reception of the cellular phone being used for transmission, any external noise

that may be present during the transmission, and the acoustics of the room where the machine is located.

Accordingly, LG does not guarantee that SmartDiagnosis would accurately troubleshoot any given issue.”

Advertising