LG SP520 - Manual (Page 36)

Troubleshooting 36
Trouble
shoo
ting
5
Resetting
Symptom Cause & Solution
You can reset the unit as
follows. y Press RESET button on the unit. This will force the unit to power off.
y Unplug the power cord, wait at least five seconds, and then plug it in
again.
Network
Symptom Cause & Solution
Streaming video services are
often stopped or “buffer” during
playback. y Your broadband service speed may not be fast enough to stream
video services. Contact your Internet Service Provider (ISP) and
increase the broadband speed is recommended.
Shared folder or files from your
PC or a media server are not
displayed on the device list. y The fire wall or anti-virus software on your media server is running.
Turn off the fire wall or anti-virus software running on your PC or
media server.
y The unit is not connected to the local area network that your PC or
the media server are connected.
Cannot connect the unit to the
access point or wireless LAN
router. y The wireless communication may be interrupted from household
devices that are using radio frequencies. Move the unit away from
them.
Access point is not displayed on
the “Access point name” list. y The access point or wireless LAN router may not broadcast its SSID.
Set your access point to broadcast its SSID through your computer.
y Your network device such as access point may not set with
available frequency range and channel that this unit can support.
Try setting the frequency range and channel on the network
device setting.