A.O. Smith WATER HEATERS - Manual (Page 2)

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SERVICE AND LABOR RESPONSIBILITY
UNDER THIS LIMITED WARRANTY, THE WARRANTOR WILL
PROVIDE ONLY A REPLACEMENT WATER HEATER OR PART
THEREOF. THE OWNER IS RESPONSIBLE FOR ALL OTHER
COSTS. Such costs may include but are not limited to:
a. Labor charges for service, removal, or reinstallation of
the water heater or part thereof.
b. Shipping and delivery charges for forwarding the new water
heater or replacement part from the nearest distributor
and returning the claimed defective heater or part to such
distributor.
c. All cost necessary or incidental for handling and
administrative charges, and for any materials and/or
permits required for installation of the replacement heater
or part.
LIMITATION ON IMPLIED WARRANTIES
Implied warranties, including any warranty of merchantability
imposed on the sale of this heater under state law are limited
to one year duration for the heater or any of its parts. Some
states do not allow limitations on how long an implied warranty
lasts, so the above limitations may not apply to you.
CLAIM PROCEDURE
Any claim under this warranty should be initiated with the
dealer who sold the heater, or with any other dealer handling
the warrantor’s products. If this is not practical, the owner
should contact: A. O. Smith Water Heaters, 500 Tennessee
Waltz Parkway, Ashland City, Tennessee 37015. Phone:
1.800.527.1953 or visit our website: www.hotwater.com.
Replacement Parts may be ordered through authorized
servicers or distributors. Refer to your local Yellow Pages
for where to call or contact A. O. Smith Water Heater Parts
Fullfillment, 125 Southeast Parkway, Franklin, TN 37068,
phone: 1.800.433.2545.
The warrantor will only honor replacement with identical or
similar water heater or parts thereof which are manufactured
or distributed by the warrantor.
Dealer replacements are made subject to in-warranty validation
by warrantor.
PROOF-OF-PURCHASE AND PROOF-OF-INSTALLATION
DATE ARE REQUIRED TO SUPPORT WARRANTY CLAIM
FROM ORIGINAL OWNER. THIS FORM DOES NOT
CONSTITUTE PROOF-OF-PURCHASE OR PROOF-OF-
INSTALLATION.
DISCLAIMERS
NO EXPRESSED WARRANTY HAS BEEN OR WILL BE
MADE ON BEHALF OF THE WARRANTOR WITH RESPECT
TO THE MERCHANTABILITY OF THE HEATER OR THE
INSTALLATION, OPERATION, REPAIR OR REPLACEMENT
OF THE HEATER OR PARTS. THE WARRANTOR SHALL
NOT BE RESPONSIBLE FOR WATER DAMAGE, LOSS OF
USE OF THE UNIT, INCONVENIENCE, LOSS OR DAMAGE
TO PERSONAL PROPERTY, OR OTHER CONSEQUENTIAL
DAMAGE. THE WARRANTOR SHALL NOT BE LIABLE
BY VIRTUE OF THIS WARRANTY OR OTHERWISE FOR
DAMAGE TO ANY PERSONS OR PROPERTY, WHETHER
DIRECT OR INDIRECT, AND WHETHER ARISING IN
CONTRACT OR IN TORT.
Should governmental regulations or industry standards
prohibit the Manufacturer from furnishing a comparable model
replacement under this warranty, the Owner will be furnished
with the closest comparable water heater meeting the then
current governmental regulations and industry standards. A
supplementary fee may be assessed to cover the additional
cost associated with the changes made to meet applicable
regulations and standards.
IMPORTANT INFORMATION
Model Number ______________________________
Serial Number ______________________________
INSTALLATION INFORMATION
Date Installed _______________________________
Company’s Name ___________________________
Street or P.O. Box ___________________________
City, State, and Zip Code ______________________
Phone Number ______________________________
Plumber’s Name ____________________________
500 Tennessee Waltz Parkway, Ashland City, TN 37015
Phone: 800-433-2545 • Fax: 800-644-9306
Website: www.hotwater.com