Apple iPod Touch - Manual (Page 11)

DIY Service requiring the return of the original product or part, Apple may require a credit card
authorization as security for the retail price of the replacement product or part and applicable
shipping costs. If you follow instructions, Apple will cancel the credit card authorization, so you
will not be charged for the product or part and shipping costs. If you fail to return the replaced
product or part as instructed, Apple will charge the credit card for the authorized amount.
Service options, parts availability and response times may vary according to the country in which
service is requested. Service options are subject to change at any time. You may be responsible
for shipping and handling charges if the product cannot be serviced in the country in which
service is requested. If you seek service in a country that is not the country of purchase, you will
comply with all applicable export laws and regulations and be responsible for all custom duties,
V.A.T. and other associated taxes and charges. For international service, Apple may repair or
exchange defective products and parts with comparable products and parts that comply with
local standards. In accordance with applicable law, Apple may require that you furnish proof of
purchase details and/or comply with registration requirements before receiving warranty service.
Please refer to the accompanying documentation for more details on this and other matters on
obtaining warranty service.
Apple will maintain and use customer information in accordance with the Apple Customer Privacy
Policy accessible at www.apple.com/legal/warranty/privacy.
If your product is capable of storing software programs, data and other information, you should
make periodic backup copies of the information contained on the product’s hard drive or
other storage media to protect the contents and as a precaution against possible operational
failures. Before you deliver your product for warranty service it is your responsibility to keep a
separate backup copy of the contents, and disable any security passwords. IT IS POSSIBLE THAT
THE CONTENTS OF YOUR STORAGE MEDIA WILL BE LOST OR REFORMATTED IN THE COURSE OF
WARRANTY SERVICE, AND APPLE AND ITS AGENTS ARE NOT RESPONSIBLE FOR ANY DAMAGE
TO OR LOSS OF PROGRAMS, DATA OR OTHER INFORMATION CONTAINED ON THE MEDIA OR ANY
PART OF THE PRODUCT SERVICED. Your product or a replacement product will be returned to
you as your product was configured when originally purchased, subject to applicable updates.
If applicable to your model, Apple may install system software updates as part of warranty service
that will prevent the product from reverting to an earlier version of the system software, and
as a result third party applications previously installed may not be compatible or work with the
product. You will be responsible for reinstalling all other software programs, data and passwords.
Recovery and reinstallation of software programs and user data are not covered under this
Limited Warranty.
Complimentary support may be available. See:
http://www.apple.com/support/country/index.html?dest=complimentary