6 support and other resources, Information to collect before contacting hp, How to contact hp – HP ProLiant DL380 Server User Manual
Page 60: Subscription service, Documentation feedback, Related information
6 Support and other resources
Information to collect before contacting HP
Be sure to have the following information available before you contact HP:
•
Software product name
•
Hardware product model number
•
Operating system type and version
•
Applicable error message
•
Third-party hardware or software
•
Technical support registration number (if applicable)
How to contact HP
Use the following methods to contact HP technical support:
•
See the Contact HP worldwide website:
•
Use the Contact hp link on the HP Support Center website:
•
In the United States, call +1 800 334 5144 to contact HP by telephone. This service is available
24 hours a day, 7 days a week. For continuous quality improvement, conversations might be
recorded or monitored.
Subscription service
HP recommends that you register your product at the Subscriber's Choice for Business website:
After registering, you will receive email
notification of product enhancements, new driver versions, firmware updates, and other product
resources.
Documentation feedback
HP welcomes your feedback. To make comments and suggestions about product documentation,
send a message to
. Include the document title and manufacturing part
number. All submissions become the property of HP.
Related information
For support software and drivers, see the HP software and drivers website
. HP also recommends installing the latest version of the HP SPP. To obtain the most
current SPP, see the SPP website (
).
For more information on the Toolkit, see the additional documentation found on the Toolkit website
.
For more information on unattended installation, see the following resources:
•
Operating system documentation
•
Windows Server Technical Reference
)
60
Support and other resources