HP Matrix Operating Environment Software User Manual

Page 44

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Packages not visible in Application Discovery screens

1.

Check that the package is marked as 'visible' in Application Discovery.
a.

Click the following tabs in Application Discovery: Admin/Config , then Packages.

b.

Find the column heading “Visible”. Packages marked with 'Y' are currently visible in
Application Discovery screens. Packages marked with 'N' are hidden.

2.

Check that Application Discovery is showing that total packages and completed packages
have the same value.

a.

Click the following tabs in Application Discovery: Admin/Config , then Discovery.

b.

Find the following column headings in the data table on this screen. Check that the
values for Tot Pkg and Cmplt Pkg are the same, and that the Warmup ratio is 100%.

When the values are not the same and the warm-up ratio is less than 100%, this may
indicate that an inventory is still being taken for that host. Expect the warm-up period
for completing the package inventory to take about 20 minutes.

NOTE:

If none of these measures are sufficient, other underlying problems may be the cause.

See also the suggestions in

“Host not visible in Application Discovery screens” (page 42)

and

“Errors due to incompatibilities between different versions of Application Discovery agents and
servers” (page 48)

.

Application errors in Virtualization Manager workload screens

Issues listed in this section include the following:

“Error message indicates Application Discovery server is not available” (page 44)

“No “Applications” icon for system listed on Virtualization Manager Visualization tab
screen” (page 45)

“No 'by application' entry in Virtualization Manager Workload Definition Criteria
drop-down” (page 45)

“No indicators showing in Virtualization Manager workload real-time utilization meters”
(page 46)

Error message indicates Application Discovery server is not available

1.

Application Discovery may not be correctly configured.

Run vseinitconfig -a on the command line to correct the configuration of Application
Discovery. (See also vseinitconfig(1M.)

44

Troubleshooting

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