HP Matrix Operating Environment Software User Manual

Page 51

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NOTE:

Restarting the Job will only retry Sub Jobs that previously failed; servers associated with

completed Jobs or Sub Jobs are already up and running and will not be impacted.

IMPORTANT:

If correcting the problem that caused the Job to fail included re-configuration of

logical server(s), before you restart the Job, go to the Recovery Groups tab and delete the Recovery
Group(s) that contain the re-configured logical server(s). Recovery Group(s) that have been deleted
due to the re-configuration of logical server(s) can be recreated with the re-configured logical
server(s) after the Job is successfully completed.

The following troubleshooting issues are addressed in this section:

Failover job failed because storage failover failed

Possible causes include:

Storage Management Servers were not available at the time of the failover.

Failover job succeeded but recovery logical servers are not activated.

Possible causes include:

Recovery Groups containing logical servers that are in Maintenance Mode at the Remote
Site.

Failover job failed because there are no sufficient licensed physical servers or Virtual machines
to host the logical servers

Possible causes include:

Physical servers are running other workloads.

Hypervisor management software (for example, VMware vCenter Server) is not running
on the Remote Site.

Matrix recovery management troubleshooting

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