Troubleshooting, Solving common problems, Appendix a troubleshooting – HP L1506x 15-inch Non-Touch Monitor User Manual

Page 26: Atroubleshooting

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A

Troubleshooting

Solving Common Problems

The following table lists possible problems, the possible cause of each problem, and the
recommended solutions.

Problem

Possible Cause

Solution

Screen is blank.

Power cord is disconnected.

Connect the power cord.

Power button on front panel of
the monitor is turned off.

Press the front panel power button.

NOTE:

If pressing the power button has no

effect, press and hold the power button for 10
seconds to disable the power button lockout
feature.

Video cable is improperly
connected.

Connect the video cable properly. Refer to

Setting

Up the Monitor on page 4

for more information.

Screen blanking is active.

Press any key on the keyboard or move the mouse
to inactivate the screen blanking utility.

Screen image appears distorted; text
is fuzzy or blurred; image quality is
degraded.

The computer’s graphics card
resolution is set lower or
higher than the monitor’s
native resolution.

Set the computer’s display resolution to the same
mode as the monitor’s recommended native
screen resolution to provide the best picture
quality.

Image appears blurred, indistinct, or
too dark.

Brightness and contrast are
too low.

Press the

(Minus) button on the front panel to

auto-adjust the image. If this does not correct the
image, press the

Menu

button to open the OSD

Menu, and adjust the brightness and contrast
scales as needed.

Image is not centered

Position may need
adjustment.

Press the

Menu

button to access the OSD menu.

Select

Image Control/Horizontal Position

or

Vertical Position

to adjust the horizontal or vertical

position of the image.

Check Video Cable is displayed on
screen.

Monitor video cable is
disconnected.

Connect the video cable between the computer
and monitor. Be sure that the computer power is
off while connecting the video cable.

Input Signal Out of Range. Change
Settings to 1024 x 768 @ 60Hz
is
displayed on screen.

Video resolution and/or
refresh rate are set higher
than what the monitor
supports.

Restart the computer and enter Safe Mode.
Change the settings to a supported setting (see

Recognizing Preset Display Resolutions
on page 23

). Restart the computer so that the

new settings take effect.

The monitor is off but it did not seem
to enter into a low-power sleep mode.

The monitor's power saving
control is disabled.

In the monitor's OSD menu, select Management >
Power Saver. The control should be set to On to
allow the monitor to enter into low-power modes.

OSD Lockout is displayed.

The monitor's OSD Lockout
function is enabled.

Press and hold the

Menu

button for 10 seconds to

disable the OSD Lockout function.

Power Button Lockout is displayed.

The monitor's Power Button
Lockout function is enabled.

Press and hold the

Power

button for 10 seconds to

unlock the power button function.

20

Appendix A Troubleshooting

ENWW

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