HP Matrix Operating Environment Software User Manual
Page 54
Cannot verify the host name specified.
Error message
The hostname specified for the CMS for either the Local Site or the Remote Site is not locatable
in the DNS.
Cause
Verify that a valid DNS entry with a fully qualified domain name exists for each CMS.
Action
Cannot create/edit the site information.
Error message
The hostname specified for the CMS does not include a fully qualified domain name associated
with the local CMS.
Cause
Ensure that the CMS for the Local Site has the fully qualified domain of the local host.
Action
Storage Management Server not discovered by CMS. Discover server and
retry.
Error message
Each Storage Management Server to be configured in Matrix recovery management must be
discovered in the HP Matrix Operating Environment user interface with appropriate credentials
specified.
Cause
Ensure that the Storage Management Server is discovered in the HP Matrix Operating Environment
user interface. If not, discover the server by using Options
→Discovery in the HP Matrix Operating
Environment user interface.
Action
Error: Invalid storage manager username and/or domain name.
Error message
The login credentials for the server stored in the HP Matrix Operating Environment user interface
do not include the user name specified as part of the Storage Management Server configuration
operation in Matrix recovery management.
Cause
For the server specified, ensure that the login credentials stored in the HP Matrix Operating
Environment user interface include the credentials for the user name specified.
Action
Error: Failed to add/modify EVA Storage Management Server. Credential
for Storage Management Server does not exist. Check input and retry.
Error message
The hostname, port number, and user name specified cannot be validated.
Cause
Ensure that the server identified by the hostname is an HP P6000 Command view server. Ensure
that CIMOM on the Command View server is configured to use the port number specified and that
the user name specified is a valid user on that server.
Action
Unable to add/edit Storage Management Server
Error message
The server is not properly configured to be managed by the HP Matrix Operating Environment user
interface.
Cause
Ensure that Open SSH is installed and configured on the server, and ensure that the managed nodes
and CMS are trusted. This can be achieved by running Configure
→Configure or Repair Agents in
the HP Matrix Operating Environment user interface.
Action
Unable to add/edit EVA Storage Replication Group
Error message
Unable to obtain information about the Storage Replication Group from the HP P6000 Command
View Server.
Cause
Confirm that the Storage Replication Group exists on the arrays that were listed when the HP P6000
Storage Replication Group configuration was added or edited in Matrix recovery management.
Ensure that the HP P6000 arrays are managed by HP P6000 Command View servers.
Action
1.
Confirm that the SIM-S component of HP P6000 Command View has been installed on the HP
P6000 Command View server. For information on installing SMI-S, see the HP P6000 Command
View Software Installation Guide available at
Click on Manuals,
54
Troubleshooting