7 other problems – HP Serveur lame HP ProLiant BL680c G5 User Manual

Page 74

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If the CA returns the certificate data in X.509 format, rename the X.509 certificate
file as cert.pem and place it into the \hp\sslshare directory. When HP SMH
is restarted, this certificate is used.

13.13.6.3

Why is my PKCS #7 cert data not accepted?
When using a Mozilla browser, there can be problems when cutting and pasting
cert request and reply data using Notepad or other editors. To avoid these problems,
use Mozilla to open certificate reply files from your CA. Use the Select All, Cut, and
Paste operations supplied by Mozilla when working with certificates.

13.13.6.4

Why is my private key file not protected by the file system?
If you are using Windows operating systems, you must have the system drive in NTFS
format for the private key file to be protected by the file system.

13.13.6.5

Why do I get errors when I paste my customer-generated certificate PKCS #7 data
into the HP SIM Certificate Data field in Settings

→HP SMH→Security→Trusted

Management Servers?
The customer-generated certificate PKCS #7 data is not relevant to the date given in
the Trusted Management Servers field. The PKCS #7 data should be imported into
the Customer Generated Certificates Import PKCS #7 Data field under Settings

→HP

SMH

→Security→Local Server Certificate. The HP Systems Insight Manager Certificate

Data field is used to trust HP SIM servers with HP SMH.

13.13.6.6

Why can't I use a Windows 2003 CA to grant my third-party certificate into HP
SMH?
To use a Windows 2003 CA to create a certificate for HP SMH:
1.

Create the PKCS #10 data packet by clicking Settings

→HP SMH→Security→Local

Server Certificate page.

2.

Press the Ctrl+ C keys to copy the data into a buffer.

3.

Navigate to http://W2003CA/certsrv where W2003CA is the name of your
Windows 2003 certificate authority system and complete the following:
a.

Select Request a certificate.

b.

Select Advanced certificate request.

c.

Select Submit a certificate request by using a base.

d.

Press the Ctrl+ V keys to paste the PKCS #10 data into the field.

4.

From your Windows 2003 certificate authority system complete the following:
a.

Click Start

→All Programs→Administrative Tools→Certification Authority.

b.

Click CA (Local)

⇒ W2003CA/certsrv ⇒ where W2003CA is the name of

your Windows 2003 certificate authority system.

c.

Issue the pending request certificate.

5.

Navigate to http://W2003CA/certsrv, where W2003CA is the name of
your Windows 2003 certificate authority system and complete the following:
a.

Select View the status of a pending certificate request.

b.

Select Base64-encoded and Download certificate (not certificate chain).

c.

The file download is certnew.cer.

d.

Rename certnew.cer to cert.pem.

13.7 Other Problems

13.13.7.1

I am having problems downgrading HP SMH from 3.x and above to 2.x.
To successfully downgrade HP SMH from 3.x and above to 2.x, stop the HP SMH
service and execute the downgrade by completing the following steps:
1.

$/etc/init.d/hpsmhd stop

2.

$rpm --oldpackage -U hpsmh-old version.rpm

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Troubleshooting topics

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