Avaya NN44400-120 User Manual
User guide
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Table of contents
Document Outline
- Contents
- New in this release
- Overview of the Offsite Agent desktop application
- Offsite Agent user workflow
- Preparing an offsite PC for Agent Desktop
- Handling Telephony calls in Permanent Connection mode
- Handling Telephony calls in On Demand mode
- Common agent functions on Agent Desktop
- Troubleshooting Agent Desktop on Offsite Agent