HP NC370F PCI-X Multifunction Gigabit Server Adapter - Manual (Page 11)

Troubleshooting 11
Troubleshooting
In this section
Potential solutions for INP configuration problems ...................................................................................... 11
Potential solutions for INP configuration problems
This section provides possible solutions to problems that may occur during the configuration of INP
features. The following tables provide steps to take before calling your service representative.
• Installing an Intelligent Networking Pack License—contains troubleshooting information about
installing an Intelligent Networking Pack license.
• Using Virus Throttle—contains troubleshooting information about using Virus Throttle.
Installing an Intelligent Networking Pack license
Problem Possible cause Possible solution
The Intelligent Networking
Pack license is installed but I
cannot uninstall it.
This is correct behavior of
ProLiant Essentials licensing.
After installed on the system,
the license is "attached" to the
server and cannot be revoked.
The license stays with that
server for the life of the server.
The license is attached to the
server serial number, so a
change in server's name or IP
address will not jeopardize
the license.
N/A
Using Virus Throttle
Problem Possible cause Possible solution
The Virus Throttle Status and
Configuration utility Status
tab indicates that "virus-like"
activity is occurring.
A virus has infected your
server.
OR
A non-virus program is
exhibiting "virus-like" behavior
by making more connections
to more unknown hosts than
the Virus Throttle
Configuration parameter
settings.
In a time-sensitive manner, identify the
program or programs responsible for the
"virus-like" behavior.
If the program or programs is/are unknown,
treat as a virus.
If the program or programs is/are known,
then reconfigure the Virus Throttle
Configuration parameters to not trigger on
such normal or expected activity