Preparing for installation, System requirements – HP StorageWorks Ultra Density Optical Storage User Manual

Page 12

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Installing the Software

12

UDO Driver Version 1.03 User’s Guide

Preparing for installation

Important:

Before using the UDO driver software, make sure you read the License

Agreement that was provided with the software. You will see the same agreement

during the installation process. If you do not accept the terms of the agreement, you

may cancel before the UDO driver software is installed on your computer’s disk drive.

By installing the software, you acknowledge that you have read the License Agreement,

that you understand it, and that you agree to be bound by the terms and conditions.

System requirements

The following system requirements must be met in order to use the UDO driver
software:

Pentium 150 MHz or greater

64 MB for Windows 2000 Professional and Windows XP Professional

Supported UDO drives using a SCSI interface

Download the Microsoft hot-fix as described in Microsoft Knowledge Base
Article KB831293. This patch allows the operating system to recognize an 8K
sector sized device.

Caution:

Due to limitations of the Windows operating system, 8192

byte/sector media can cause Windows operating systems to "blue screen"

during boot up if media is loaded in the drive.

There is a hot-fix currently available for this problem that can be obtained by

calling Microsoft support at (800) 936-4900 (North America only). Reference

Knowledge Base Article 831293. You can also go to

http://support.microsoft.com/common/international.aspx

. Select your country from

the drop-down list, and then select Contact Microsoft.

Be aware that while the article itself does not list a "work-around", there is a

hot-fix available but it must be obtained directly from Microsoft. There is no

charge for this hot-fix and the phone call to Microsoft is free within North

America.

For detailed information, please see the article

Windows and 8K devices

at

http://www.hp.com/go/udo

.

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