Prepared program incorrect behavior or failure, Problems – HP NonStop G-Series User Manual
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Problem Resolution
HP NonStop AutoTMF Software User’s Guide—429952-014
C-12
Prepared Program Incorrect Behavior or Failure
If ESCMON or ESCORT fail, send the following information:
•
A description of the problem, its repeatability, frequency (if applicable), how to
recreate the problem, and so on.
•
The saveabend file.
•
The text of the message on the home terminal or EMS log.
•
VPROC output of the failing ESCMON or ESCORT object file.
•
The global parameter values output by
Prepared Program Incorrect Behavior or Failure
If a prepared process produces incorrect results, send the following information:
•
A description of the problem, its repeatability, frequency (if applicable), how to
recreate the problem, and so on.
•
General context information such as whether the application is TMF-aware. If the
application is TMF-aware, which files accessed by the failing program were
previously audited and which ones are newly audited.
•
The text of the message on the home terminal or EMS log.
•
If the problem is reproducible, a trace of the program execution.
•
The output of
,
, and
to understand the file and program attributes and global settings.
If a prepared program fails, send the information listed above in addition to:
•
The saveabend file (if applicable).
•
The object file of the failing program.
•
If the NonStop AutoTMF software runtime has been combined with a user library,
the object file of the user library.
Locking Problems, Long Running Transactions, Errors 35 or
Performance Problems
•
The text of the message on the home terminal or EMS log. NonStop AutoTMF
software issues warnings when it attempts to commit a transaction and is
prevented from doing so for any reason.
•
A description of the problem, its repeatability, frequency (if applicable), how to
recreate the problem, and so on.
•
General context information such as whether the application is TMF-aware. If the
application is TMF-aware, which files accessed by the failing program were
previously audited and which ones are newly audited.