HP System Management Homepage-Software - Manual (Page 43)

9 Troubleshooting
NOTE: If noted, a topic may only apply to the HP-UX, Linux, or Windows operating system.
Access Problems
SMH Documentation Unclear on Treatment of securetty
Solution: The HP System Management Homepage (HP SMH) does not use /etc/securetty.
Refer to the login(1)for details on /etc/securetty.
After entering a hostname on Linux, HP SMH does not start.
Solution: Hostnames that are 64 characters or longer in length are not supported on Linux.
The breadcrumb links presented in the HP SMH top frame only display the current location
within the HP SMH menu structure up to the plugin name, but not including the names of
internal plugin pages.
Solution: Use the buttons and links provided inside the plug-in pages to cancel an operation or
move to a different plug-in page.
Browser Problems
When I log into HP SMH and then close the browser, the HP SMH session is not killed. If I
go back and open Internet Explorer, after closing it, I can log into HP SMH without credentials.
How can I fix this problem?
Solution: There are two possible solutions in order to be sure the HP SMH shortcut will ask for
credentials.
Solution #1
1. Select Tools Internet Options
2. Choose the Advanced tab.
3. Under Settings Browsing, uncheck Reuse windows for launching shortcuts (when
tabbed browsing is off).
4. Click OK.
Solution #2
1. Select Tools Internet Options
2. Under the General tab, look for Tabs: Change how webpages are displayed in tabs.
Click Settings.
3. Under Open links from other programs in:, select the third option The current tab or
window
.
4. Click OK in the Tabbed Browsing Settings pop-up window.
5. Click OK to close Internet Options.
When I use Internet Explorer 6.0 in Windows, why do I see warnings in the Security Alert
dialog box when I log in to the HP System Management Homepage (HP SMH)?
Access Problems 43