HP OneView for Microsoft System Center - Manual (Page 4)

Researching state monitoring...............................................................................................25
Expected associated classes are not displaying in the Server State view or the Health Collection
view.................................................................................................................................26
Event view and Performance view are empty..........................................................................26
Tasks cannot be launched from the Health Explorer properties page or the Product Knowledge
page................................................................................................................................26
Diagram view displays initials of folder names.......................................................................26
Active Alerts view displays only one alert when there are multiple device state changes...............26
A previously monitored HP Linux server disappears from the Operations console with no related
alerts................................................................................................................................26
HP Agentless servers that use AMS are discovered and listed in HP Linux Servers or HP VMware
Servers views....................................................................................................................27
HP Systems view displays the same server multiple times.........................................................27
Health Explorer does not display Knowledge information for computers and certain Windows
components......................................................................................................................27
HP Custom Data Manager cannot be used with this management pack....................................27
Device Monitor (DMC and DMS) operational and usage issues....................................................27
6 Support and other resources......................................................................28
Information to collect before contacting HP.................................................................................28
How to contact HP..................................................................................................................28
Registering for software technical support and update service.......................................................28
How to use your software technical support and update service...............................................28
Warranty information.........................................................................................................29
HP authorized resellers............................................................................................................29
Documentation feedback.........................................................................................................29
Related information.................................................................................................................29
Typographic conventions.........................................................................................................29
Index.........................................................................................................31
4 Contents