9 troubleshooting, 10 disaster recovery, 11 support and other resources – HP XP P9500 Storage User Manual

Page 5: A gui reference

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Example of an exported text file...........................................................................................70

Changing Fence Level.............................................................................................................71
RCU maintenance...................................................................................................................71

Changing Minimum Paths, Round Trip Time, Wait Time...........................................................71
Adding, deleting SSIDs for an RCU......................................................................................72
Deleting Continuous Access Synchronous..............................................................................72

Managing power-off for systems and network devices..................................................................73

General information...........................................................................................................73
Planned outage of the primary system...................................................................................73
Planned outage of the secondary system or data path............................................................73
Planned outage of both primary and secondary system...........................................................74

Miscellaneous maintenance.....................................................................................................74

Media maintenance...........................................................................................................74

9 Troubleshooting........................................................................................75

Error codes and messages.......................................................................................................75
General troubleshooting..........................................................................................................75
Secondary path status problems...............................................................................................76
Suspended pairs problems.......................................................................................................78
Troubleshooting using RAID Manager.......................................................................................78

RAID Manager SSB2 error codes when SSB1 = 2E31/B901/B90A/B90B/B912/D004.............79
SSB2=B992 error codes when SSB1 = B901 or B90A............................................................87

Service Information Messages (SIMs).........................................................................................87
Pinned track recovery..............................................................................................................87

10 Disaster recovery....................................................................................88

Disaster recovery overview.......................................................................................................88

Sense information shared between sites................................................................................88
File and database recovery.................................................................................................88

Switching operations to the secondary site.................................................................................88

Checking S-VOL currency with the P-VOL...............................................................................89

Transferring operations back to the primary site..........................................................................89

11 Support and other resources.....................................................................91

Contacting HP........................................................................................................................91

Subscription service............................................................................................................91
Documentation feedback....................................................................................................91

Related information.................................................................................................................91

HP websites......................................................................................................................91

Conventions for storage capacity values....................................................................................92
Typographic conventions.........................................................................................................92

A GUI reference..........................................................................................94

Pair Operation window...........................................................................................................94

Detailed Information dialog box...........................................................................................97

Paircreate(Synchronous) dialog box...........................................................................................99
Pairsplit-r dialog box.............................................................................................................100
Pairresync dialog box............................................................................................................101
Pairsplit-S dialog box............................................................................................................102
Change Pair Option dialog box.............................................................................................103
Display Filter dialog box .......................................................................................................103
RCU Operation window........................................................................................................105

RCU Operations list when “MCU&RCU” selected ................................................................106

When LDKC, a CU group, or CU is selected in tree.........................................................107
When an MCU or RCU is selected in tree.......................................................................107

RCU Operations list when “Port” selected ...........................................................................108

RCU Status dialog box..........................................................................................................108

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