Lines are too thick, too thin or missing, Lines appear stepped or jagged – HP Designjet T1300 ePrinter User Manual

Page 176

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Lines are too thick, too thin or missing

1.

Check that the paper type you have loaded corresponds to the paper type selected in the front

panel and in your software. See

View information about the paper on page 46

.

2.

Check that you are using appropriate print-quality settings for your purposes (see

Printing

on page 52

). Select the custom print-quality options in the driver dialog, and try turning on the

Maximum detail option (if available). You may wish to reprint your job at this point in case the

problem has been solved.

3.

If the resolution of your image is greater than the printing resolution, you may notice a loss of line

quality. If you are using the PCL or the HP-GL/2 and HP RTL driver for Windows, you can find the

Max. Application Resolution option in the driver dialog's Advanced tab, under

Document Options > Printer Features. If you change this option, you may wish to reprint

your job at this point in case the problem has been solved.

4.

If lines are too thin or missing, print the Image Diagnostics Print. See

The Image Diagnostics Print

on page 178

.

5.

If the problem remains, go to the front panel and press

and then

to see the printhead

alignment status. If the status is PENDING, you should align the printheads. See

Align the

printheads on page 186

. After alignment, you may wish to reprint your job in case the problem

has been solved.

6.

Go to the front panel and press

and then

to see the paper advance calibration status.

If the status is DEFAULT, you should perform paper advance calibration: see

Recalibrate the paper

advance on page 161

.

If the problem persists despite all the above actions, contact your customer service representative for

further support.

Lines appear stepped or jagged

If lines in your image appear stepped or jagged when printed:

168

Chapter 17 Troubleshooting print-quality issues

ENWW

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