Corrective action – HP Designjet T1300 ePrinter User Manual

Page 188

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And here is an example of the same printhead in a bad state:

Corrective action

1.

Clean any faulty printheads (see

Clean the printheads on page 184

). Then reprint the Image

Diagnostics Print to see whether the problem has been solved.

2.

If the problem remains, clean the printheads again, and reprint the Image Diagnostics Print to see

whether the problem has been solved.

3.

If the problem remains, consider cleaning your printheads manually (see

Clean the printheads

on page 184

). You could also try reprinting your current print job, in case it now prints

satisfactorily.

4.

If the problem remains, try cleaning the printhead drop detector. The printer normally notifies you

when this is necessary, but it may be worth trying even if the printer has not suggested it. See

Clean the printhead drop detector on page 184

.

5.

If the problem still remains, replace any persistently faulty printheads (see

Handling ink cartridges

and printheads on page 125

), or contact HP Support (see

Contact HP Support on page 203

).

180

Chapter 17 Troubleshooting print-quality issues

ENWW

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