Visually inspect the toner cartridge for damage, Check paper and the printing environment, Step one: use paper that meets hp specifications – HP LaserJet Pro M701 Printer series User Manual
Page 89: Step two: check the environment
1.
On the product control panel, press the
OK
button.
2.
Scroll to the Service menu, and press the
OK
button.
3.
Scroll to the Cleaning Page option, and press the
OK
button.
A Cleaning message displays on the product control panel. The cleaning process takes a few minutes to
complete. Do not turn the product off until the cleaning process has finished. When it is finished, discard
the printed page.
Visually inspect the toner cartridge for damage
1.
Remove the toner cartridge from the product, and verify that the sealing tape has been removed.
2.
Check the memory chip for damage.
3.
Examine the surface of the imaging drum on the toner cartridge.
CAUTION:
Do not touch the roller (imaging drum) on the cartridge. Fingerprints on the imaging drum
can cause print-quality problems.
4.
If there are any scratches, fingerprints, or other damage on the imaging drum, replace the toner
cartridge.
5.
If the imaging drum does not appear to be damaged, rock the toner cartridge gently several times and
reinstall it. Print a few pages to see if the problem has resolved.
Check paper and the printing environment
Step one: Use paper that meets HP specifications
Some print-quality problems arise from using paper that does not meet HP specifications.
●
Always use a paper type and weight that this product supports.
●
Use paper that is of good quality and free of cuts, nicks, tears, spots, loose particles, dust, wrinkles,
voids, staples, and curled or bent edges.
●
Use paper that has not been previously printed on.
●
Use paper that does not contain metallic material, such as glitter.
●
Use paper that is designed for use in laser printers. Do not use paper that is designed only for use in
Inkjet printers.
●
Use paper that is not too rough. Using smoother paper generally results in better print quality.
Step two: Check the environment
The environment can directly affect print quality and is a common cause for print-quality or paper-feeding
issues. Try the following solutions:
●
Move the product away from drafty locations, such as open windows or doors, or air-conditioning vents.
●
Make sure the product is not exposed to temperatures or humidity outside of product specifications.
●
Do not place the product in a confined space, such as a cabinet.
●
Place the product on a sturdy, level surface.
ENWW
Improve print quality
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