Chapter 8: support and other resources, Contacting hp, Hp authorized channel partners – HP Insight Online Software User Manual

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Chapter 8: Support and other resources

Contacting HP

For worldwide technical support information, see the HP support website:

http://www.hp.com/support

Before contacting HP, collect the following information:

l

Product model names and numbers

l

Technical support registration number (if applicable)

l

Product serial numbers

l

Error messages

l

Operating system type and revision level

l

Detailed questions

HP Authorized Channel Partners

For the name of the nearest HP Authorized Channel Partner, see the following sources:

l

In the United States, see the HP U.S. service locator website:

http://www.hp.com/service_locator

l

In other locations, see the Contact HP worldwide website:

http://www.hp.com/go/assistance

Documentation feedback

HP welcomes your feedback. To make comments and suggestions about product documentation, send a
message to: [email protected]. Include the document title and part number in your message. All
submissions become the property of HP.

Related information

l

HP Insight Remote Support documentation at the HP Enterprise Information Library
(

http://www.hp.com/go/insightremotesupport/docs

)

l

HP Insight Online FAQs (

http://h20195.www2.hp.com/V2/GetDocument.aspx?docname=4AA3-

9252ENW

)

l

HP Support Center Insight Online help
(

http://h20564.www2.hp.com/portal/site/hpsc/template.PUBLIC_SPF_GLOBAL_

HELP/#insightOnline

)

Page 51 of 51

HP Insight Online: User's Guide

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