Hp customer care, Online services, Telephone support – HP LaserJet M1120 Multifunction Printer User Manual

Page 124: Hp direct ordering for accessories or supplies, Hp service information, Hp service agreements, Hp support and information for macintosh computers, Online services telephone support

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HP Customer Care

Online Services

For 24-hour access to updated HP device-specific software, product information, and support
information through an Internet connection, go to the Web site:

www.hp.com/support/LJM1120

.

HP Instant Support Professional Edition (ISPE) is a suite of Web-based troubleshooting tools for desktop
computing and printing products. Go to

instantsupport.hp.com

.

Telephone support

HP provides free telephone support during the warranty period. For the telephone number for your
country/region, see the flyer that shipped with the device, or visit

www.hp.com/support/

. Before calling

HP, have the following information ready: the product name and serial number, the date of purchase,
and a description of the problem.

Software utilities, drivers, and electronic information

www.hp.com/go/LJM1120_software

The Web page for the drivers is in English, but you can download the drivers themselves in several
languages.

HP direct ordering for accessories or supplies

United States:

www.hp.com/sbso/product/supplies

.

Canada:

www.hp.ca/catalog/supplies

Europe:

www.hp.com/go/ljsupplies

Asia-Pacific:

www.hp.com/paper/

To order genuine HP parts or accessories, go to the HP Parts Store at

www.hp.com/buy/parts

(U.S. and

Canada only), or call 1-800-538-8787 (U.S.) or 1-800-387-3154 (Canada).

HP service information

To locate HP-Authorized Dealers, call 1-800-243-9816 (U.S.) or 1-800-387-3867 (Canada).

Outside the United States and Canada, call the customer support number for your country/region. See
the flyer that shipped in the box with the device.

HP service agreements

Call 1-800-HPINVENT (1-800-474-6836 (U.S.)) or 1-800-268-1221 (Canada). Or, go to the HP
SupportPack and Carepaq

TM

Services Web site at

www.hpexpress-services.com/10467a

.

For extended service, call 1-800-446-0522.

HP support and information for Macintosh computers

Go to

www.hp.com/go/macosx

for Macintosh OS X support information and HP subscription service for

driver updates.

114 Appendix B Service and support

ENWW

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