HP StoreOnce Backup - Manual (Page 122)

Table 39 Data collection parameters
Description Name
The name assigned to the data collection. Name
Description of the data collection. Description
The state of the data collection. A collection process can be in one of the following states:
COLLECTING, COLLECTED, PARTIALLY_COLLECTED, PACKAGING, DELETING,
DOWNLOADED, or FAILED. State
Timestamp of when the data was collected. Date
The initiator of the data collection. A collection can be invoked manually or automatically
during a system crash. Initiator
The size of the data collection. Size
Collect Data
Use this dialog to invoke a new log collection. This operation collects data such as log files and
system command output. The data is collected in a tar file that is assigned a name. Once collected,
use the Download button to get the collected data.
NOTE: This operation may take some time.
The equivalent StoreOnce CLI command is support create ticket and is accessible to both
Administrators and Operators.
The dialog contains one field: filename.
Download data collection
Use the Download button to download the selected data collection.
HP recommends downloading that support ticket as soon as possible before doing anything else
to the system such as rebooting or changing a node to maintenance. If the active management
service moves to another node before the ticket downloads, the ticket cannot be retrieved from the
StoreOnce GUI.
122 Access and Device Configuration