Software does not work or has stopped working, Write cache enable does not stay enabled, Administrator privilege for installing software – HP HD1600s Personal Media Drive User Manual

Page 15: Getting help, Web support, Other support, Hp personal media drive specifications

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HP Personal Media Drive User’s Guide

11

I’m having data transfer
performance problems with my
USB 2.0 adapter card

Your HP Personal Media Drive runs as fast as the host
adapter card allows (up to the maximum burst rate of
480 MB per second). If you are having performance
issues, make sure that the USB 2.0 card drivers are
the most current available and are installed properly.

Software does not work or has
stopped working

Reinstall the software. See “Installing Drivers and
Software” on page 6.

Write Cache Enable Does Not Stay
Enabled

For protection of your data, Write Cache Enable is
turned off with the HP Personal Media Drive. For more
information, go to http://www.hp.com/support

Administrator privilege for installing
software

Depending on your operating system, you may need
to be logged on as the Administrator to install
software. See the Windows Help files or the
documentation that came with your PC.

Getting Help

For additional help with your drive, its installation,
and the software, contact one of the following:

Web support

For the latest updates and information about
your HP Personal Media Drive, you can go to the
HP Support Web site at:
http://www.hp.com/support

Other support

For technical support numbers and warranty
information, refer to the warranty and support
documentation that came with this drive.

Refer to the Help menu in the Sonic BackUp MyPC
SE software program for more information about
the software.

HP Personal Media Drive
Specifications

Category Specifications
Supported
operating
systems

Windows ME, XP Home,
XP Professional, and Media Center
Edition

USB format

USB 2.0
(USB 1.1 backward compatible)

Storage
capacity

Varies depending on model

Special features

Warm swappable

High speed USB 2.0 data transfer

Power and drive activity LED
indicators

Kensington security lock ready

Backup software
(select models only)

Rotational speed 7,200 RPM
Data transfer
rate

USB 1.1 = 12 MBps* (megabytes per
second)
USB 2.0 = 480 MBps

Physical
dimensions

Length: 213 mm (8.0 inches)
Width: 119 mm (4.5 inches)
Depth: 34 mm (1.4 inches)
Weight: 1 to 1.5 lbs, depending on
capacity

Power adapter

AC input voltage: 100–240 VAC
AC input frequency: 50/60 Hz
AC input current: 1A
DC output voltage: 12 VDC
DC output current: 2A
Output connector:

Outer barrel diameter: 5.5 mm

Inner pin diameter: 2 mm

Operating
temperature

+5 to +35 degrees C

Non-operating
temperature

–30 to +70 degrees C

*Byte is an abbreviation for binary term, a unit of
storage capable of holding a single character. On
almost all modern computers, a byte is equal to 8 bits.
Large amounts of memory are indicated in terms of
kilobytes (1,024 bytes), megabytes (1,048,576
bytes), and gigabytes (1,073,741,824 bytes).

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