Unlock sim card – HP Compaq AirLife 100 series User Manual

Page 100

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Unlock SIM Card

Your SIM card has a security feature that locks it if the PIN is entered incorrectly three times. To
unlock your SIM card, you will need the PIN Unlock Key (PUK). You have received your PUK from
your mobile operator at the time of purchase of the SIM card. This PUK code allows you to reset your
SIM card and create a new PIN for it.

When you enter a wrong PIN three times, you will be asked to enter the following information:

**05*YourPUK*YourNewPIN*YourNewPIN#

Make sure that you enter the required information exactly as instructed. Instead of the placeholders
(YourPUK, YourNewPIN), you will enter your PUK code from the mobile operator and a new PIN
code that you define yourself.

If you have lost your PUK, contact your mobile operator for help.

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Chapter 15 Manage your AirLife

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