8 support and other resources, A support matrix, B host hba error codes c troubleshooting – HP Intelligent Infrastructure Analyzer Software User Manual

Page 4: Glossary index

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Unknown devices inventory summary view............................................................................36

Unknown devices detailed inventory................................................................................37

Event Manager.......................................................................................................................37

SAN Event and SAN Diagnostic logs....................................................................................38

SAN Event log..............................................................................................................38
SAN Diagnostic logs.....................................................................................................40

Firmware prerequisites for SFP diagnostics...................................................................41
Firmware prerequisites for SFP diagnostics specific to 3PAR storage device.......................41
SAN Diagnostic GUI.................................................................................................41

Configuration.........................................................................................................................43

Notifications.....................................................................................................................43
Reports.............................................................................................................................44
Account Management........................................................................................................45
Licensing..........................................................................................................................46

Prerequisite to generate permanent license for HP IIAS ......................................................46
Licensing......................................................................................................................46

Upgrade HP IIAS v2.0/v2.1 to HP IIAS v2.2................................................................47

Reporter................................................................................................................................47

8 Support and other resources......................................................................51

Contacting HP........................................................................................................................51

Subscription......................................................................................................................51

Related information.................................................................................................................51

Documents........................................................................................................................51
Websites..........................................................................................................................51

Documentation feedback.........................................................................................................51
Product feedback....................................................................................................................52
Typographic Conventions.........................................................................................................52

A Support Matrix........................................................................................53

Installing OS specific service packs...........................................................................................53
Operating systems supported for HP IIASCIM Server...................................................................53

B Host HBA error codes...............................................................................56
C Troubleshooting.......................................................................................57

Correcting conditions with SFPs and FC cables/connectors..........................................................57
Troubleshooting for Host events.................................................................................................60

Glossary....................................................................................................61
Index.........................................................................................................63

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Contents

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