Table 56 – HP XP Continuous Access Software User Manual

Page 218

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Table 56 Troubleshooting suspended Continuous Access XP Journal pairs

Suspend

type

Applies to

Description

Corrective action

PSUE, by

RCU

Primary data

volume

Primary array suspended a pair

because the primary array detected

an error condition at the secondary

array. The suspend type for the

secondary data volume is by MCU.

Clear the error condition at the

secondary array or secondary data

volume. To access the secondary

data volume, delete the pair from

the primary array. If data in the

secondary data volume has been

changed, delete the pair from the

primary array, and recreate the pair

using the Paircreate pane. If data in

the secondary data volume has not

been changed, restore the pair from

the primary array.

PSUE,

S-VOL

Failure

Primary data

volume

Primary array detected an error

during communication with the

secondary array or detected an

I/O error during update copy. In

this case, the suspend type for the

secondary data volume is usually by

MCU.

Check the path status on the DKC

Status pane (see

Table 55

).

Clear any error conditions at the

secondary array and secondary data

volume. To access the secondary

data volume, delete the pair from

the secondary array. If data in the

secondary data volume has been

changed, delete the pair from the

primary array, and re-create the pair

using the Paircreate pane. If data in

the secondary data volume has not

been changed, restore the pair from

the primary array.

PSUE,

MCU IMPL

Primary data

volume,

secondary

data volume

Primary array could not find valid

control information in its nonvolatile

memory during the IMPL procedure.

This error occurs only if the primary

array is without power for more than

48 hours (power failure and fully

discharged batteries).

Restore the pair (pairresync) from the

primary array. The primary array

performs an initial copy operation in

response to the pairresync request,

so the entire primary data volume

is copied to the secondary data

volume.

PSUE,

Initial

Copy

Failed

Primary data

volume,

secondary

data volume

Primary array suspended this pair

during the initial copy operation.

Data on the secondary data volume

is not identical to data on the

primary data volume.

Delete the pair from the primary

array. Clear all error conditions

at the primary array, primary data

volume, secondary array, and

secondary data volume. Restart

the initial copy operation using the

Paircreate pane.

PSUE,

MCU

P/S-OFF

Secondary

data volume

Primary array suspended all

Continuous Access XP Journal pairs

because the primary array was

powered off.

None. Primary array automatically

restores these Continuous Access XP

Journal pairs when the primary array

is powered on.

Table 57

provides troubleshooting instructions for Continuous Access XP Journal pair suspension.

Hardware failures affecting cache memory and shared memory of the primary or secondary array might

also cause Continuous Access XP Journal pairs to be suspended.

218

Troubleshooting

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