The whole image is blurry or grainy, The paper is not flat – HP Designjet Z3200 PostScript Photo Printer series User Manual

Page 133

Advertising
background image

The whole image is blurry or grainy

1.

Check that the paper type you have loaded corresponds to the paper type selected in the front
panel and in your software. To check on the front panel, use the

View loaded paper

key.

2.

Check that you are printing on the correct side of the paper.

3.

Check that you are using appropriate print-quality settings (see

Printing on page 42

). In some

cases, you can overcome a print-quality problem merely by selecting a higher print-quality level.
For instance, if you have set the Print Quality slider to Speed, try setting it to Quality; if you have
already set it to Quality, try selecting custom options and then More Passes. If you change the
print-quality settings, you may wish to reprint your job at this point in case the problem has been
solved.

4.

If you are using gloss enhancer, you can reduce grain by turning off or reducing the amount of
gloss enhancer; see

If you are printing on photo paper on page 48

. This can reduce the gloss

quality of the image; if you notice any problem, see

Bronzing on page 127

.

5.

Try aligning the printheads. See

Align the printheads on page 142

. After alignment, you may wish

to reprint your job in case the problem has been solved.

6.

Go to the front panel and press the

View loaded paper

key to see the paper advance calibration

status. If the status is RECOMMENDED, you should perform paper advance calibration: see

Recalibrate the paper advance on page 118

.

If the problem persists despite all the above actions, contact your customer service representative for
further support.

The paper is not flat

If the paper does not lie flat when it comes out of the printer, but has shallow waves in it, you are likely
to see defects in the printed image, such as vertical stripes. This can happen when you use thin paper
that becomes saturated with ink.

ENWW

The whole image is blurry or grainy 123

Print

-q

ua

lit

y i

s

su

es

Advertising