Check cartridges – HP Officejet 4000 Printer - K210a User Manual
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Check cartridges
Try the following solutions.
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Step 1: Make sure you are using genuine HP ink cartridges
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Step 3: Clean the print cartridge contacts
Step 1: Make sure you are using genuine HP ink cartridges
Solution: Check to see if your ink cartridges are genuine HP ink cartridges.
HP recommends that you use genuine HP ink cartridges. Genuine HP ink cartridges
are designed and tested with HP printers to help you easily produce great results,
time after time.
NOTE:
HP cannot guarantee the quality or reliability of non-HP supplies. Product
service or repairs required as a result of using a non-HP supply will not be covered
under warranty.
If you believe you purchased genuine HP ink cartridges, go to:
Cause: Non-HP ink cartridges were being used.
If this did not solve the issue, try the next solution.
Step 2: Check the ink levels
Solution: Check the estimated ink levels in the cartridges.
NOTE:
Ink level warnings and indicators provide estimates for planning
purposes only. When you receive a low-ink warning message, consider having a
replacement cartridge available to avoid possible printing delays. You do not need
to replace the cartridges until print quality becomes unacceptable.
For more information, see:
“Check the estimated ink levels” on page 25
Cause: The ink cartridges might have insufficient ink.
If this did not solve the issue, try the next solution.
Step 3: Clean the print cartridge contacts
Solution: Clean the print cartridge contacts.
Chapter 6
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