Contents 4
Software drivers and additional components..................................................................................... 36
HP BladeSystem c-Class Advanced management ............................................................................... 36
Network-based PXE deployment ...................................................................................................... 37
Deployment methods...................................................................................................................... 39
Configuration tools .................................................................................................................................. 42
SmartStart software........................................................................................................................ 42
HP ROM-Based Setup Utility............................................................................................................ 42
Array Configuration Utility.............................................................................................................. 44
SAN configuration......................................................................................................................... 44
Re-entering the server serial number and product ID ........................................................................... 45
Option ROM Configuration for Arrays ............................................................................................. 45
Management tools................................................................................................................................... 46
Automatic Server Recovery ............................................................................................................. 46
ROMPaq utility.............................................................................................................................. 46
Integrated Lights-Out 2 technology................................................................................................... 46
Erase Utility .................................................................................................................................. 47
StorageWorks library and tape tools................................................................................................ 47
HP Systems Insight Manager ........................................................................................................... 47
Management Agents...................................................................................................................... 47
HP ProLiant Essentials Virtualization Management Software ................................................................ 47
HP ProLiant Essentials Server Migration Pack - Physical to ProLiant Edition............................................. 48
HP Insight Control Environment Suites............................................................................................... 48
Redundant ROM support ................................................................................................................ 49
USB support and functionality ......................................................................................................... 49
Diagnostic tools ...................................................................................................................................... 50
HP Insight Diagnostics.................................................................................................................... 50
HP Insight Diagnostics survey functionality ........................................................................................ 50
Integrated Management Log ........................................................................................................... 50
Array Diagnostic Utility .................................................................................................................. 51
Remote support and analysis tools ............................................................................................................. 51
HP Instant Support Enterprise Edition................................................................................................ 51
Web-Based Enterprise Service......................................................................................................... 51
Open Services Event Manager ........................................................................................................ 51
Keeping the system current ....................................................................................................................... 52
Drivers ......................................................................................................................................... 52
ProLiant Support Packs ................................................................................................................... 52
Operating system version support .................................................................................................... 52
System Online ROM flash component utility ...................................................................................... 52
Change control and proactive notification ........................................................................................ 53
Care Pack .................................................................................................................................... 53
Troubleshooting .......................................................................................................................... 54
Troubleshooting resources ........................................................................................................................ 54
Pre-diagnostic steps ................................................................................................................................. 54
Important safety information............................................................................................................ 54
Symptom information ..................................................................................................................... 56
Prepare the server for diagnosis ...................................................................................................... 56
Service notifications................................................................................................................................. 57
Loose connections ................................................................................................................................... 57
Troubleshooting flowcharts ....................................................................................................................... 57
Start diagnosis flowchart ................................................................................................................ 58
General diagnosis flowchart ........................................................................................................... 59
Server blade power-on problems flowchart ....................................................................................... 61
POST problems flowchart ............................................................................................................... 63
