HP 3PAR Recovery Manager Software for Microsoft SQL Server Licenses - Manual (Page 100)

UDP 16.154.142.171: 9932 *:* 1252
UDP 127.0.0.1: 9932 *:* 1252
This will list the process id of the application that is using the default port. (The process id of
the application is 1252 in the example.).
To find out the application name for the process id which is using the port:
◦ Run tasklist | find "<port number>"
Example:
c:\ >tasklist | find "9932"
application.exe 1252 Services 0 23,228 K
If it is possible, stop this application to free up the port <port number> and Restart HP 3PAR
Recovery manager for SQL service from services.msc.
Problem:
While installing HP 3PAR Recovery Manager Software for SQL, the setup.exe prompts to uninstall
3PAR CLI though it is a supported version as per Single Point of Connectivity Knowledge for HP
Storage Products (SPOCK) document. The installer does not provide an option to install HP 3PAR
Recovery Manager Software for SQL .
Suggestion:
If you want to install only HP 3PAR Recovery Manager Software for SQL without its required
components, then run RMS_2k8_x64.msi/RMS_2k8_x86.msi directly from the folder
\HP3PAR\RecoveryManagerSQL.
Ensure that you have the supported configuration as per Single Point of Connectivity Knowledge
for HP Storage Products (SPOCK) document
Problem:
Backup Exec does not invoke post job command in the following cases:
•
Media configured for backup is offline
•
Media configured for backup is running with low space
•
Network issue
In such cases, The impact on HP 3PAR Recovery Manager for SQL is as follows:
1. GUI will show backup status in progress
2. Backup time stamp will be empty
3. In case of one click backup, though the virtual copy is marked for deletion, the virtual copy
does not get removed
4. Virtual copy will not be unmounted
Suggestion:
To overcome the above use case user have to manually run the postbackup commands
hprmcli sql postbackup –s <servername>[ -i <instancename> ] -t <timestamp> [ -d <database>] -r
<Backup status>
–s <servername>
The SQL server associated with the database.
-i <instancename> Optional. The SQL server instance associated with the database. If
not specified, MSSQLSERVER (local) is used as the default value.
-t <timestamp> The timestamp of the virtual copy to back up.
-d <database> Optional. The database for the virtual copy. If not specified, the
instance for the virtual copy is used as the default value.
–r <Backup status> Backup completion status in NBU, DP or BE. If backup completed
successfully then backup status will be 1 else it will be 0.
Problem:
100 Troubleshooting