HP StoreEver ESL G3 Tape Libraries User Manual

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Description

Element

A number that is associated with a particular issue that caused the event report.
Because more than one issue can cause a report, an error code provides another
level of detail to what the report provides. The error code maps to a portion of
library firmware code, which a trained analyst can examine to determine the root
cause of an issue. If the event is in the Closed or Verified state, this field is set to
N/A. This information is for technical support use only.

Error Code

The logical serial number that the library assigns to a drive in a specific location.
This is not the serial number of the particular FRU (see FRU SN in this table). If a
drive is replaced by another drive in the same library location, the logical serial
number remains the same. From the host’s perspective, the replacement drive is
the same as the original one. This field appears for all drive-related events only. If
the logical serial number addressing feature is disabled for the library, Disabled
appears in this field.

FRU Logical SN

A summary description of report information that is associated with the event. It
includes reason text that describes the cause of the event.

Description area

In the FRU History Event List area:

The library-assigned identifier for the report.

ID

A summary description of the history event. The description identifies the FRU that
caused the event and includes reason text that describes the cause of the event.
All events that appear on the Details tab, including the ones in the FRU History
Event List area and the Event # area, see the same specific FRU.

Description

The current state of the history event. All history events are in the Closed or Verified
state.

State

The historical event’s current severity level.

Severity

The serial number of the particular FRU.

Serial #

The subsystem that caused the event. Possible subsystems are:

Connectivity

Drives

Control

Power

Cooling

Robotics

Sub-system

The date and time on which the library created the event.

Posted Date

From the Event Details, you can perform the following tasks:

Display detailed information for a history event by using the Show button, then re-display the ori-
ginal event details using the Initial Event button (see

Viewing History Event Details

).

Connect to online service and support resources by clicking Online Support. Online service and
support resources include free, secure access to KnowledgeBase articles and the Online Service
Request tool. (If clicking Online Support does not connect you to the online service and support
web site, try disabling your web browser pop-up blocker.)

Mail, save, or print event information by using the Send button.

HP Enterprise Systems Library (ESL) G3 Tape Library

221

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