HP Integrity NonStop H-Series - Manual (Page 209)

Problem Resolution
HP NonStop AutoTMF Software User’s Guide—429952-013
C-11
Problem Reporting
•
Audited - NonStop AutoTMF software disabled or file not configured for
automatic transactions.
NonStop AutoTMF software also keeps track of the locks held by a program on the
audited files it manages. The lock count is displayed in the trace when the program
performs a locking or unlocking operation under an automatic transaction, as shown
below:
There are two lock count values:
•
LC - the lock count for the file.
•
CLC - the total file locks held under the current automatic transaction.
If a program is experiencing locking problems, long transactions, or errors 35, use the
trace to determine why NonStop AutoTMF software does not find a good opportunity to
commit automatic transactions.
If a program abends or encounters unexpected errors, trace the program to determine
the sequence of procedure calls that lead to the failure.
Problem Reporting
To report a problem please collect supporting data and contact product support. This
section lists the most commonly requested information to diagnose a problem. The
user may be asked by the support specialist to collect additional information for specific
problems.
NonStop AutoTMF Software Component Failures
Prepared Program Incorrect Behavior or Failure
Locking Problems, Long Running Transactions, Errors 35 or Performance Problems
NonStop AutoTMF Software Component Failures
If the monitor process or the CI abends, a saveabend file is produced. The monitor
displays a message on its home terminal or the configured EMS collector process and
the CI displays a message on its out file.
OPEN($DATA.SOMEDATA.POSKEYS:1,RO/SH, ES)
OPEN($DATA.SOMEDATA.CAF:2,RW/SH, KS, ATMF enabled)
OPEN($DATA.SOMEDATA.PTDF:4,RW/SH, RL, ATMF common tx)
OPEN($DATA.SOMEDATA.PBF:5,RW/SH, KS, ATMF common tx)
OPEN($DATA.SOMEDATA.PRDF:6,RW/SH, KS, ATMF enabled)
OPEN($DATA.SOMEDATA.POYYMMDD:7,WO/SH/NW, ES, ATMF sep tx)
15:29:37.044($Z40K) READLOCKX($DATA.PROD.ACCT:12,LC=1,CLC=1,310)
...
15:29:37.074($Z40K) WRITEUPDATEUNLOCKX($DATA.PROD.ACCT:12,LC=0,CLC=0,310)
...
15:29:37.389($Z400) UNLOCKFILE($DATA1.PROD.CUST:11,LC=0,CLC=0)