HP 8.20q Fibre Channel Switch User Manual

Page 138

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138 Troubleshooting

During a server, switch, or storage refresh, I receive an error message similar to the following "The shared

memory for [HOST, SWITCH, or VDS] objects is full. Please consult the user's guide to increase the size of

the shared memory and reboot the system for the changes to take effect.”

Symptoms:

When you have a very large SAN, the object database allocated in memory is not

large enough to support the contents of the entire database. A user usually receives this

message when adding a new device to an already massive SAN or by having an

extremely large number of LUNs.

Solution:

For the message that states HOST objects are full, open the following file using a text

editor on your management station only:

C:\Program Files\QLogic

Corporation\RemotePartition\host_config.xml

For the message that states SWITCH objects are full, open the following file using a text

editor on your management station only:

C:\Program Files\QLogic

Corporation\RemotePartition\switch_config.xml

For the message that states STORAGE or VDS objects are full, open the following file

using a text editor on your management station only:

C:\Program Files\QLogic

Corporation\RemotePartition\vds_config.xml

Search for the XML node called memory (in bold), which looks like the following:

<config>

<general>

<interval>3600000</interval>

<memory>16777216</memory>

<discovery>1</discovery>

</general>

</config>

This value represents the memory size to be used for the database. Replace the value

with a larger numeric value than what is currently set. HP recommends that you find the

current value in the list below and then use the next largest value as your new value. The

following values are recommended:

16777216

33554432

67108864

134217728

Using the XML above as an example, the next largest value would be 33554432 and

the new contents of the file would look like the following:

<config>

<general>

<interval>3600000</interval>

<memory>33554432</memory>

<discovery>1</discovery>

</general>

</config>

Save the changes to the XML file and then reboot the management station. SSCM will

now start normally with a larger database size in memory.

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