HP t5740 Thin Client - Manual (Page 19)

Responding to Trojan horse warnings
If the agent detects a known Trojan horse on your endpoint, it blocks the Trojan horse from accessing
your system and displays a message such as the following:
●
“C:\WINNT\System32\UMGR32.EXE, a Trojan horse application has been
detected on your computer. It has been blocked by the Symantec
Protection Agent.”
This message means that a Trojan horse is present on your system and has been activated. Either you
tried to open the program that was identified as a Trojan horse, or it has been triggered by another
program on your endpoint. It is possible that the Trojan horse was on your endpoint when you installed
the agent. It is also possible that you have recently downloaded it through a legitimate application, such
as a Web browser. The Trojan horse tried to access your network connection, and has been blocked
by the agent.
To respond to a Trojan horse warning
1. Click OK.
2. Immediately notify your IT department. The agent blocks the Trojan horse from sending any
information out of or into your endpoint. However, it is still important to remove it from your system
as soon as possible. The agent terminates the Trojan horse process automatically, but removal
requires the assistance of your IT department.
Responding to Trojan horse warnings 13