Troubleshooting volume retention, Calling the hp technical support – HP XP7 Storage User Manual

Page 155

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Solutions

Error Contents

Error Code (SSB2)

Re-execute the operation after a brief interval.

Because the specified volume operation was not
finished, the operation was rejected.

0xaf2b

Confirm the value immediately below LDEV
Capacity in the Expand Virtual Volumes
window.

Because the shared memory capacity is not
enough to increase the specified capacity, the
operation was rejected.

0xaf2c

Wait until formatting of the specified volume is
finished, or see

“Using Thin Provisioning Z or

Because the specified THP V-VOL was used by
other software or was being formatted, the
operation was rejected.

0xaf2e

Smart Tiers Z with other HP XP7 Storage
products” (page 59)

and confirm whether the

THP V-VOL is used with software in which that
the THP V-VOL capacity cannot be increased.

Re-execute the operation after the journal volume
configuration is changed.

Because the configuration of journal volumes is
being changed, the specified THP V-VOL
capacity cannot be expanded.

0xaf2f

Re-execute the raidcom extend ldev
command without specifying the -cylinder
option.

Because the raidcom extend ldev
command was executed with specifying the
-cylinder

option to the THP V-VOL for the

open system, the operation was rejected.

0x0b2b

Troubleshooting Volume Retention

If an error occurs with Volume Retention, the

“Error Detail Dialog Box” (page 202)

appears. The

Error Detail dialog box displays error locations and error messages.

The Error Detail dialog box does not display Remote Web Console error messages. To find
information about Remote Web Console errors and solutions, see the HP XP7 Remote Web Console
User Guide
.

CAUTION:

Read and/or write operations may fail under these conditions.

If a host computer attempts to write data to a read-only volume, the write operation fails and
the host receives a Write Inhibit report that the host cannot write data because of the access
attribute.

If a host computer attempts to read data from or write data to a volume that has the Protect
attribute, the attempted access is rejected and an intervention request is reported to the host.

If the DVE function of a host computer may attempt to change the capacity of a volume with
a Read-Only or Protect access attribute, release the access attribute in advance. If the capacity
is changed without releasing the access attribute, the modified volume will become unusable
and a Write Inhibit or an intervention request will be reported to the host.

When jobs that manipulate data on a volume are in progress, do not assign an access attribute
to the volume. The jobs in progress might be abnormally terminated.

Calling the HP Technical Support

If you need to call the HP Technical Support, make sure you can provide as much information
about the problem as possible, including the following:

The circumstances surrounding the error or failure.

The exact content of any error messages displayed on the host systems.

The exact content of any error messages displayed by Remote Web Console.

The Remote Web Console configuration information (use the Dump Tool).

The service information messages (SIMs), including reference codes and severity levels,
displayed by Remote Web Console.

Troubleshooting Volume Retention

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