HP Deskjet 3848 Color Inkjet Printer - Manual (Page 86)

For more information, see Power light is flashing .
The error message 'There was an error writing to USB port' appears
The printer might not be receiving correct data from another USB device or USB
hub. Connect the printer directly to the USB port on the computer.
The error message 'There was an error writing to LPT1' appears
The printer is connected to the computer with a USB cable, but the cable might not
have been attached before installing the software.
Uninstall the software and then reinstall it.
The error message 'two-way communication cannot be established' or
'printer not responding' appears
The printer might not be able to communicate with the computer if the USB cable is
too long.
If you receive this error message, ensure the USB cable is not greater than five
meters (approximately 16 feet, 5 inches) in length. Connect the printer directly to
the USB port on the computer and not to a USB hub.
10.11 If you continue to have problems
If you continue to have problems after investigating the troubleshooting topics, turn
off your computer and then restart it.
If you still have problems after restarting your computer, go to HP customer support
at www.hp.com/support .
HP Deskjet 3840 series printer
86