78 chapter 7 solve problems enww – HP Color LaserJet CP1215 Printer User Manual

Page 86

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Problem

Cause

Solution

A color is printing inconsistently after you
load a new print cartridge.

Another print cartridge might be
defective.

Remove the print cartridge for the color
that is printing inconsistently and reinstall
it.

The product is set to override the
Replace <Color> Cartridge message
and to continue printing.

Replace any low print cartridges. See

Replace print cartridges on page 52

.

The colors on the printed page do not
match the colors as they appear on the
screen.

AaBbCc

AaBbCc

AaBbCc

AaBbCc

AaBbCc

The colors on your computer monitor
might differ from the device output.

See

Match colors on page 39

If extremely light colors or extremely dark
colors on screen are not printing, your
software program might interpret
extremely light colors as white or
extremely dark colors as black.

If possible, avoid using extremely light or
extremely dark colors.

The media might not meet HP
specifications.

Use a different paper, such as high-
quality paper that is intended for color
laser printers.

The finish on the printed color page is
inconsistent.

The media might be too rough.

Use a smooth paper or print media, such
as a high-quality paper that is made for
color laser printers. Generally, smoother
media produces better the results.

78

Chapter 7 Solve problems

ENWW

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