HP XP P9000 Application Performance Extender Software - Manual (Page 18)

Recommended actions Problem/Scenario
Do the following:
• Verify if the controller service is running.
• On the Controller Settings screen, ensure that at least one command
device is in use.
If command devices are not accessible by the controller that is func-
tioning , you must manually set the command devices after restoring
its availability.
Live graphs are not displayed.
Remove the existing version of PostgreSQL from your system and try
reinstalling P9000 Application Performance Extender.
OR
Install P9000 Application Performance Extender on another system.
If PostgreSQL is already installed
on your system, installation will quit
with the following message:
Detected that same version
of PostgreSQL is already
installed in the system.
Installation will quit
now. Please refer to
troubleshooting steps in
User Guide.
On Linux hosts, ensure that the driver corresponding to the QLogic HBAs
is listed as the first uncommented entry in the /etc/hba.conf file.
• For example, on 32 bit Linux hosts, if the /etc/hba.conf file in-
cludes the following entries:
lpfc /usr/lib/libemsdm.so
qla2xxx /usr/lib/libqlsdm.so
Change it to the following:
qla2xxx /usr/lib/libqlsdm.so
lpfc /usr/lib/libemsdm.so
• On 64 bit Linux hosts, if the /etc/hba.conf file includes the follow-
ing entries:
lpfc /usr/lib/libemsdm.so
lpfc /usr/lib64/libemsdm.so
qla2xxx /usr/lib/libqlsdm.so
qla2xxx64 /usr/lib64/libqlsdm.so
Change it to the following:
qla2xxx64 /usr/lib64/libqlsdm.so
lpfc /usr/lib/libemsdm.so
lpfc /usr/lib64/libemsdm.so
qla2xxx /usr/lib/libqlsdm.so
Adding/updating workloads fails
on Linux hosts.
Do the following:
• Ensure that Adobe Flash Player 10 or later is installed on your system
• If the problem persists, launch the application using the following
URL:
http://<mgmt.server IP/DNS>:8080/P9000-APEX
On 64 bit systems, the shortcut to
launch the management station fails
with the Get Flash message.
Troubleshooting P9000 Application Performance Extender 18